Frequently Asked Questions
How many of each VOLIÀ Atelier piece are available?
Each of our handcrafted jewelry designs is created in carefully limited editions, with only a select few made, ensuring exclusivity.
How is the jewelry made?
All VOLIÀ Atelier jewelry is lovingly designed and handcrafted by us in our Stockholm atelier using professional jewelry-making techniques. Every detail is strung on strong tiger tail wire and finished with precision.
Are your jewelry pieces safe for sensitive skin?
Yes! We carefully select our materials, using mostly natural elements and sterling silver for earring hooks to ensure quality, durability and comfort.
What materials for the jewelry do you use?
We work with durable, high-quality materials:
– 925 sterling silver for earrings.
– Stainless steel and gold-plated stainless steel for necklaces.
– Natural materials such as semi-precious stones, seashells, and freshwater pearls, where each one unique in its shape and hue.
Do you ship worldwide?
We currently ship within Europe. Every order arrives in a VOLIÀ Atelier box for your jewelry to rest in until it’s worn.
When will I receive my order?
Orders are shipped the same or next business day. Delivery times are typically 2–3 business days within Sweden and 2–5 business days across the rest of Europe.
What is the return policy?
We offer a 14-day return policy from the date you receive your order. If something’s not quite right, we’ll make it easy to return.
Questions?
You are warmly welcome to contact us at info@voliaatelier.com, we’re happy to guide you.